Is Easy Group Flights Reliable? The Pelikan Record
Easy Group Flights is run by Pelican Travel in Bratislava. What public Pelikan.sk and Pelikan.cz reviews show, including a weak Brno score.
Easy Group Flights is operated by Pelican Travel s.r.o., Pribinova 17954/10, Bratislava. That is the company behind Pelikan.sk. Public reviews of that company are real. They are mostly about ordinary flight tickets and holidays, not group contracts. On 10 October 2026 a Slovak directory listed the Bratislava office at 4.5 out of 5 from 2,163 reviews. A Czech listing for the Brno office scored 31.9 out of 100 from 125 ratings, and the visible comments there are complaints. Both belong on this page.[1][4][5]
Easy Group Flights is operated by Pelican Travel s.r.o. at Pribinova 17954/10, Bratislava, the company behind Pelikan.sk. On 10 October 2026 a Slovak directory listed that office at 4.5 out of 5 from 2,163 reviews. A Czech listing for the Brno office scored 31.9 out of 100 from 125 ratings. Those figures are public reviews of the retail desk. They are not a published score for group-flight contracts.[1][4][5]
The site states that it is IATA accredited.[1] This page does not add a star score of its own. If you need a reference for a school, a wedding, or a company trip, ask for one on a group like yours. The quote form is here: https://easygroupflights.com/#quote
Easy Group Flights · group airfare for 10+ passengers · operated by Pelican Travel s.r.o.[1]
What we checked
Checked on 10 October 2026. Four public pages. No review was rewritten to sound better.
| Source | Place | What it is | Figure on the page |
|---|---|---|---|
| Easy Group Flights footer | Bratislava | Names the operator | Pelican Travel s.r.o., Pribinova 17954/10[1] |
| SlovenskObcan listing | Bratislava, Pribinova 10 | Third-party directory | 4.5 / 5 from 2,163 reviews, in the page schema[4] |
| Pelikan.sk review page | pelikan.sk | The company's own page | One customer quote. No total[2] |
| Pelikan.cz review page | pelikan.cz | The company's own page | No rating total on the page[3] |
| Firmy.cz listing | Brno, Mlýnská 326/13 | Third-party directory | 31.9 / 100 from 125 ratings[5] |
Bratislava and Brno are different offices. Do not average them into one score.
We did not open Google Maps. Profile photos on the Slovak directory load from Google's image host. The 4.5 and the 2,163 are that directory's figures, not a Google export we downloaded.[4]
The Slovak page we opened showed 142 starred cards. 135 of those cards were marked 5.0, four were marked 4.0, one was marked 4.5, and two were marked 3.0. That is the visible set on that page. It is not the full 2,163. An average of 4.5 means the full set is not all five stars.[4]
What these reviews are not
None of the quotes below describe a contract for 10 or more passengers on one group booking. They describe ticket sales, a holiday, a visa question, a date change, or a refund after a cancellation.
That still matters. The company that would issue your group tickets has a long public trail on ordinary flights, including cases where an airline cancelled and a person had to call. It is not the same thing as a published score for group orders. We do not print a group-order star count on this page. Ask for references if that is the proof you need.
Quotes from the Bratislava listing
Initials are as the directory shows them. English under each quote is our translation, not the customer's words. Star marks are the marks on that card, not a score we assigned.[4]
L. — card marked 5.0. Czech original on the page:
Můžu maximálně doporučit. Letecká společnost nám zrušila zpáteční let domů. Ihned přišla automaticky vygenerovaná sms... a po zavolání nám Pelikán (konkrétně paní Romana Zvarová a Simona Beľáková... tímto ještě jednou děkuji), dokázal zajistit alternativní let domů a to bez poplatků.
The airline cancelled the return. After a call, Pelikan (Romana Zvarová and Simona Beľáková are named) arranged another flight home without a fee. The same review says friends who booked elsewhere had to buy their own flight home, with no refund. The ellipsis in the quote is the customer's, not a cut we made.
H. — card marked 5.0.
Společnost Pelikán mi velmi pomohla se zařizováním letu do USA. Oceňuji skvělé operátory na Whatsapp, zejména slečnu Lucii, která ochotně zařidila změnu termínu odletu.
Pelikan helped arrange a flight to the USA. The reviewer names Lucia on WhatsApp, who changed the departure date.
Y. — card marked 5.0.
S Pelikanon už viac ako 15 rokov. Spokojnosť.
More than 15 years with Pelikan. Satisfied.
M. — card marked 5.0.
Pelikán je náš dlhodobý obchodný partner, seriózny a vždy ochotný vyjsť v ústrety zákazníkom.
Pelikán is our long-term business partner, serious, and willing to accommodate customers. This is the closest quote to a company relationship. It still does not describe a group-flight file.
M. U. — card marked 5.0. This one is not a smooth story.
Odporucam tuto firmu nakolko, aj ked po dlhom trapeni, ale stalej podpore zo strany pelikana sme obdrzali peniaze za svoje zrusene letenky na manzelkyn ucet.
The reviewer recommends the company because, after a long struggle and continued support from Pelikan, the money for cancelled tickets arrived in the spouse's account. A five-star card can still mean the refund was hard.
The quote on Pelikan.sk's own page
Pelikan.sk's review page does not show a rating total. It prints one customer quote, with no name on the page.[2]
Cez Pelikán kupujem letenky takmer vždy a nikdy nebol problém. Na mail odpísali promptne do pár hodín, a minulý týždeň sme deň pred odletom zistili, že nám jedna letenka (resp. 6-miestny kód) neprišli na mail. Volali sme na informácie, poslali info o platbe a do polhodinky nám slečna poslala, čo sme potrebovali. Ďakujeme :)
The customer buys tickets through Pelikan almost every time and had not had a problem. Email was answered within a few hours. The day before departure, one ticket (a 6-character booking code) had not arrived. They called, sent proof of payment, and had what they needed within half an hour.
That is a retail-ticket rescue. It is not a group contract. It is evidence that a missing booking reference was fixed the day before departure, which is the failure mode groups also fear.
Pelikan.cz's own page
The Pelikan.cz review page says it brings an overview of reviews and client feedback. On 10 October 2026 the page itself had no rating total and no review text we could quote. It points outward.[3] Do not treat that page as a score.
The Brno listing is weak
Firmy.cz lists Pelikan.cz at Mlýnská 326/13, Brno. Its schema shows 125 ratings and a score of 31.9 on a scale of 0 to 100.[5]
The listing's own summary says reviews of this ticket seller point to serious problems in communication and customer service, and that many people recommend avoiding the company.[5]
Two comments visible without an account, both cut off by the listing:
Měli jsme letě do Paříže. Dojedeme na letiště, let zrušený a Pelikán vůbec o ničem nevěděl. Prodá vám letenku a pak je mu úplně jedno, že se let zruší, prostě vám nedá info. Na vlastní náklady jsme si koupili přímo na letišti let s jinou leteckou společností s tučným příplatkem, aby…
They were flying to Paris. The flight was cancelled. Pelikan did not know. They bought another airline at the airport at their own expense. The listing ends the comment there.
Komunikace , hrůza a děs. Mam zaplacen nadstandardní servis, zpět volají, ale pozdě a ještě Vám napíši, ze nezvedáte telefon. Dodržení termínů nefunguje. Palubní lístky 24 hodin před odletem? Ani náhodou, musel jsem urgovat. Objednaný a zaplaceny let dva měsíce dopředu, stejně nesedíme…
Communication was awful. Paid-for extra service called back late. Boarding passes were not ready 24 hours before departure. The flight was booked two months ahead and the party still was not seated together. The listing ends the comment there.
We are not going to argue with a cut-off comment. The Brno file is a real public complaint record. A group organizer should read it, then ask the desk what happens on a cancellation: who calls you, how fast, and whether the replacement is in the contract. Put that question in the quote. A page that hides this listing is not a trust page.
How to judge a group-flight desk
Use the retail reviews for one question only: does this company exist, and do strangers get an answer when a ticket breaks?
Use a group reference for the question that actually matters: has this desk held 10 or more seats on one contract, issued one invoice, and stayed on the file when a name or a flight changed?
Send the quote with origin, destination, dates, headcount, and how many names are still unknown: https://easygroupflights.com/#quote
If your trip is a wedding, a school, a team, or a retreat, start on that page rather than on a holiday search:
How a group booking is put together is here: How to book group flights.
FAQ
Is Easy Group Flights the same company as Pelikan.sk?
The Easy Group Flights site states it is operated by Pelican Travel s.r.o. at the Bratislava address used by the Pelikan office listings.[1][4] Pelikan.sk is the retail flight and holiday brand. Easy Group Flights is the group-flight desk. Same operator. Different product.
Are the Pelikan reviews about group flights?
Not the ones we could read. They are about single tickets, holidays, date changes, and refunds. Do not read a 4.5 on a directory as a group-contract score.
What public score can I actually check?
Bratislava: 4.5 out of 5 from 2,163 reviews on the SlovenskObcan listing, as of 10 October 2026.[4] Brno: 31.9 out of 100 from 125 ratings on Firmy.cz.[5] Pelikan's own review pages do not show a total.[2][3]
Why is the Brno score so much worse?
It is a different office listing, on a different site, with a different scale. The comments we could read are about cancelled flights and slow communication. Read them. Then ask us, in writing, how a group cancellation is handled.
Can I see a reference for a group like mine?
Yes. Ask for one in the quote. Name the group type and the rough size. A homepage star line is not a reference.
Related
Sources
[1] Easy Group Flights homepage. Operator line in the footer: Pelican Travel s.r.o., Pribinova 17954/10, 811 09 Bratislava. https://easygroupflights.com/ Accessed 10 October 2026.
[2] Pelikan.sk review page. https://cestovanie.pelikan.sk/pelikan-recenzie Accessed 10 October 2026.
[3] Pelikan.cz review page. https://cestovani.pelikan.cz/pelikan-recenze Accessed 10 October 2026.
[4] SlovenskObcan, Pelikán, Pribinova 10, Bratislava. Schema on the page: ratingValue 4.5, ratingCount 2163. https://slovenskobcan.com/cestovna-kancelaria/bratislavsky/pelikan-sk/ Accessed 10 October 2026.
[5] Firmy.cz, Pelikan.cz, Brno-Trnitá. Schema on the page: ratingCount 125, ratingValue 31.9, bestRating 100. https://www.firmy.cz/detail/670628-pelikan-cz-brno-trnita.html Accessed 10 October 2026.
